If your payment’s not going through, don’t stress — here’s what’s usually happening:
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Outside the UK? Some banks block international transactions by default. Give them a quick call or enable international use in your app before trying again.
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Bank security filters: Certain cards flag online seed orders as “unusual activity.” Just confirm it’s really you, and the payment should clear.
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Prepaid or US cards: Many are locked to domestic use only — that’s on the bank, not us.
If your card still won’t play ball, you can always pay by bank transfer, Bitcoin, or cash (UK only).
We don’t see or store your card details — everything runs through secure, encrypted processors. No leaks, no drama.